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Bespoke Jute Bags

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Testimonials
The organza bags arrived more than promptly for this time of year, in fact we were extremely impressed with such a swift service....thank you :) The bags are just what we wanted too, perfect for jewellery and pretty...
Anita and Graham
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FAQ (Frequently Asked Questions)
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What is the minimum order quantity?

All our bags are sold in multiples of 10 and our minimum order quantity is only 10 bags!

What is the delivery charge for my order?

Delivery costs are related to the weight of your order and start from £1.69 to a maximum of £7.85 with orders over £49 qualifying for free shipping.
Delivery costs are shown on our one page checkout prior to payment.
 
Free Shipping On All Orders Over £49.00
 
Royal Mail Recorded Delivery Rates
Weight Range Postage Cost
0.00 - 0.10 kgs £1.69
0.10 - 0.25 kgs £2.25
0.26 - 0.50 kgs £2.70
0.51 - 0.75 kgs £3.30
0.76 - 1.00 kgs £3.89
1.00 - 1.25 kgs £5.35
1.26 - 1.50 kgs £6.20
 
Parcelforce Delivery Rates
Weight Range Postage Cost
1.50 kgs + £7.85

How long will it take before I receive my order?

Orders placed before 5pm will be despatched next working day either by Royal Mail 1st class recorded or Parcel Force 48 depending on the weight of your order. On this basis you should be in receipt of your order within 2-3 days of your order being placed.

Can I order over the phone?

Yes you can order by calling us on 0800 0407056

When I'm placing an order online what does the phone ordering option mean?

The online phone ordering option gives you the convenience of completing your order online with the flexibility to make your payment by phone.

I've ordered the wrong item. Can I return my order?

You can return an order or item by sending it back to us with a copy of your invoice. On receipt of the returned goods we will either credit your card or your account for the value of the returned goods. Shipping is non-refundable.

What payment card types do you accept?

We accept most major credit & debit cards - Visa, Mastercard, Solo, Visa Electron, Visa debit, Maestro and American Express.

Can I order if I live outside the UK?

If you live outside the UK you will need to place an order by phone on 0800 0407056

What are your office hours?

We are open Monday - Friday 9:00am - 5:30pm (GMT)

 
 
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